Stop missing calls while you're with a client.
KGO Nova answers your salon's calls and texts 24/7, captures new-client details, helps book appointments, and follows up automatically—so your stylists stay focused in the chair.
The everyday problems Salons & Beauty face on the phone.
KGO Nova is built around the way salons & beauty actually work—so routine inquiries get handled and your team stays focused.
Calls go to voicemail mid-appointment
KGO Nova answers every call, even while your team is with clients, so a new booking never slips away.
New clients ask the same questions
Service menus, starting prices, hours, and policies are answered instantly from your approved info.
No-shows and last-minute changes
Confirmations and reminders reduce missed appointments, and rescheduling instructions are provided when approved.
Inquiries from ads and your website go cold
Website and advertising inquiries get an immediate follow-up instead of sitting in an inbox.
Past clients drift away
Eligible past clients get rebooking reminders and approved birthday or promotional touches to bring them back.
How it works.
A simple setup, then approved routine work runs itself.
We learn your salon
We load your approved services, pricing, hours, location, and policies, then connect your booking calendar.
Your AI receptionist and workflows handle the routine
Approved calls, texts, confirmations, and follow-up run automatically.
Your team gets organized info and takes over when needed
Staff receive summaries and alerts, and step in for anything that needs a human.
Three packages, built for salons & beauty.
Start with call coverage, grow into booking and retention, or go all-in on referrals and reputation.
Salon Front Desk Starter
Always-on call answering and missed-call recovery for busy salons.
Best for solo stylists and small salons that want every call answered.
- Answers approved questions about services, starting prices, hours, location, and policies
- Captures new-client information and requested services
- Helps book appointments in connected, configured calendars
- Sends call summaries and staff notifications
- Follows up on missed calls when messaging permissions allow
- 24/7 coverage so after-hours calls still get a response
- Keeps a tidy record of every inquiry in your CRM
Salon Booking & Show-Up Growth
Turn more inquiries into booked, showing-up appointments.
Best for salons running ads or a website that generates inquiries.
- Everything in Starter
- Follows up with website and advertising inquiries
- Sends appointment confirmations and reminders
- Provides approved rescheduling instructions
- Follows up after missed appointments
- Tracks inquiries through booking stages
- Alerts staff when a client replies or requests help
Salon Retention & Referral Suite
Bring clients back, build referrals, and protect your reputation.
Best for established salons focused on retention and word-of-mouth.
- Everything in Growth
- Reconnects with eligible past clients
- Sends service-based rebooking reminders
- Runs approved birthday and promotional campaigns
- Requests reviews and referrals
- Sends first-visit preparation instructions
- Supports ongoing client communication
- Reports on reactivation and campaign activity
Monthly pricing covers the agreed service scope. Setup, usage charges, and third-party integrations, if applicable, will be confirmed in your proposal.
Compare the packages.
What each tier includes and how it helps your business.
| Package | Productized systems included | What the salon receives | How it helps your business |
|---|---|---|---|
| Salon Front Desk Starter | 24/7 AI Receptionist; Missed-Call Recovery | Answers approved service, pricing, hours, location, and policy questions; captures new-client info; helps book appointments; sends staff summaries; follows up on missed calls. | Keeps every call answered and every new-client inquiry captured, even after hours. |
| Salon Booking & Show-Up Growth | Starter, plus Lead-to-Appointment, Appointment Show-Up, Sales Pipeline Automation, Employee Lead-Response Alerts | Follows up on web/ad inquiries; sends confirmations and reminders; provides rescheduling instructions; follows up on missed appointments; tracks booking stages; alerts staff. | Converts more inquiries into booked appointments and reduces no-shows. |
| Salon Retention & Referral Suite | Growth, plus Database Reactivation, Customer Retention, Referral Generation, Reputation Builder, New-Customer Onboarding | Reconnects with past clients; sends rebooking reminders; runs approved campaigns; requests reviews and referrals; sends first-visit prep; supports ongoing communication. | Builds repeat business, referrals, and a stronger online reputation. |
Monthly pricing covers the agreed service scope. Setup, usage charges, and third-party integrations, if applicable, will be confirmed in your proposal.
A real inquiry, handled end to end.
From first contact to the right next step—without your team picking up the phone.
- 1
New client calls after hours
A prospective client calls at 8 PM asking about balayage pricing and availability.
- 2
AI answers and captures
The AI receptionist answers approved pricing questions and captures the client's name, requested service, and preferred days.
- 3
Appointment booked
Using your connected calendar, the AI helps book an available slot that fits the client's request.
- 4
Confirmation and reminder
A confirmation and a reminder go out automatically before the appointment.
- 5
Staff notified
Your front desk receives a clean summary and the new-client details, ready for the visit.
Frequently asked questions.
What the AI handles, how scheduling works, and when a human steps in.
See KGO Nova run your front desk.
Book a free demo and we'll show you exactly how salons & beauty capture more inquiries, book more appointments, and follow up consistently—without adding front-desk workload.
Book a Demo