Never miss an emergency or estimate call again.
KGO Nova answers your calls 24/7, captures the service address and job type, records the issue, and books estimates—so roofers, HVAC, plumbers, electricians, landscapers, and cleaners all stay booked.
The everyday problems Home Services & Contractors face on the phone.
KGO Nova is built around the way home services & contractors actually work—so routine inquiries get handled and your team stays focused.
Calls go to voicemail while you're on a job
KGO Nova answers every call, even while you're on a roof or under a sink, so an estimate doesn't slip away.
Repetitive questions
Services, hours, and service areas are answered instantly from approved info.
Missing job details
The AI captures the service address, job type, and the caller's description of the issue.
Open estimates sit without follow-up
Open estimates get follow-up based on staff-updated status.
Past customers don't call back for seasonal work
Eligible past customers get approved seasonal service and maintenance reminders.
How it works.
A simple setup, then approved routine work runs itself.
We learn your business
We load your approved services, hours, and service areas, plus your estimate calendar.
Your AI receptionist and workflows handle routine calls
Approved questions, capture, confirmations, and follow-up run automatically.
Your team takes over for dispatch and diagnosis
Staff receive summaries and alerts and handle emergency dispatch, diagnosis, and binding estimates where confirmed.
Three packages, built for home services & contractors.
Start with call coverage, grow into booking and retention, or go all-in on referrals and reputation.
Home Service Call Capture Starter
24/7 call answering and job-detail capture for contractors.
Best for solo contractors and small crews that can't always pick up.
- Answers approved questions about services, hours, and service areas
- Captures customer contact information, service address, and job type
- Records the caller's description of the issue
- Books estimate appointments or captures appointment requests
- Sends staff a call summary and alerts
- Follows up on missed calls when messaging permissions allow
Home Service Estimate & Booking Growth
Turn more inquiries into booked estimates that show up.
Best for home service businesses running ads or a lead-generating site.
- Everything in Starter
- Follows up with website and advertising inquiries
- Helps schedule estimates
- Sends appointment confirmations and reminders
- Follows up on open estimates based on staff-updated status
- Tracks inquiries through estimate and booking stages
- Alerts staff when a customer replies or needs help
Home Service Repeat Business & Referral Suite
Build repeat business, referrals, and reputation.
Best for established contractors focused on repeat work and word-of-mouth.
- Everything in Growth
- Reconnects with eligible older inquiries and estimates
- Sends approved seasonal service and maintenance reminders
- Encourages repeat bookings
- Requests reviews and referrals
- Sends new customers preparation and next-step instructions
- Reports on lead and follow-up activity
Monthly pricing covers the agreed service scope. Setup, usage charges, and third-party integrations, if applicable, will be confirmed in your proposal.
Compare the packages.
What each tier includes and how it helps your business.
| Package | Productized systems included | What the business receives | How it helps your business |
|---|---|---|---|
| Home Service Call Capture Starter | 24/7 AI Receptionist; Missed-Call Recovery | Answers approved service/hours/service-area questions; captures contact, service address, job type, and issue; books estimates; sends summaries. | Every call answered with the job details you need to act on. |
| Home Service Estimate & Booking Growth | Starter, plus Lead-to-Appointment, Appointment Show-Up, Sales Pipeline Automation, Employee Lead-Response Alerts | Follows up on web/ad inquiries; schedules estimates; sends confirmations and reminders; follows up on open estimates by staff-updated status; tracks stages; alerts staff. | More inquiries become booked, showing-up estimates. |
| Home Service Repeat Business & Referral Suite | Growth, plus Database Reactivation, Customer Retention, Referral Generation, Reputation Builder, New-Customer Onboarding | Reconnects with older inquiries; sends seasonal reminders; encourages repeat bookings; requests reviews/referrals; sends new-customer prep; reports. | Repeat seasonal work, referrals, and a stronger reputation. |
Monthly pricing covers the agreed service scope. Setup, usage charges, and third-party integrations, if applicable, will be confirmed in your proposal.
A real inquiry, handled end to end.
From first contact to the right next step—without your team picking up the phone.
- 1
Homeowner calls about a leak
A homeowner calls midday about a plumbing leak while your crew is on another job.
- 2
AI answers and captures
The AI answers approved service-area questions and captures the contact info, service address, and a description of the issue.
- 3
Estimate booked
Using your estimate calendar, the AI helps book an estimate appointment.
- 4
Open estimate followed up
If the estimate stays open, follow-up runs based on your staff-updated status.
- 5
Crew dispatched
Your team receives the summary and handles dispatch, diagnosis, and any binding estimate where applicable.
Frequently asked questions.
What the AI handles, how scheduling works, and when a human steps in.
See KGO Nova run your front desk.
Book a free demo and we'll show you exactly how home services & contractors capture more inquiries, book more appointments, and follow up consistently—without adding front-desk workload.
Book a Demo